I can offer you the following technical sales assistance:

• Preparation of offers and reports
• Contact person for customers, distributors and suppliers
• Customer advice on consumer electronics
• Processing of sales (processing of orders, credit notes and quotations)
• Support of sales representatives in the preparation of offers, reports and in the implementation of project controlling

My experience in this field

• Generation of offers, orders, credit notes and quotations using Microsoft Navision / Dynamics or Microsoft Word.
• Point of contact for customers, distributors and suppliers in all business matters such as product advice, delivery dates, returns, repairs & warranty cases, complaints and requests for quotations.
• Customer advice on products.
• Processing of orders via e-mail, fax, webshop and telephone. Creation of credit notes due to returns, pricing errors or kickbacks. Preparation of larger and customer-specific offers.
• Support in the preparation of larger offers, reports and in the implementation of project controlling.